Archief maart 2010

How to create a bulletproof Registration and Sign In flow

Have you ever decided to leave a website when you Log In attempt failed? Or have you ever stopped during a registration process because it was confusing? I certainly have.

You don’t want to lose your prospective customers before they’ve even got started. We have to make your Registration and Sign In flow really fool-proof.

This post offers you a couple of flowcharts which cover every step in a typical Registration and Log In process. To make things easy, I have added a set with example screens in html for every case you might encounter. And for those interested, I’m explaining the underlying thoughts.